Read through the case details. You have to draft a mail to this person using the bits and pieces you find in the inbox.
Case Details
Please click on timer to get more time.

Salutations
Introductions
Body
Conclusions
Signoffs
Read through the case details. You have to draft a mail to this person using the bits and pieces you find in the inbox.
Salutations
Introductions
Body
Conclusions
Signoffs
Salutation
Hello
Introduction
Intro
Body - Block 1
Hello
Body - Block 2
Hello
Body - Block 3
Hello
Conclusion - Block 1
Hello
Conclusion - Block 2
Hello
Signoff
Hello
You have received an e-mail and it requires your attention. You have to respond to it in the most effective manner.
You have asked your colleagues to help you out and they have sent you e-mails that you will find in your Inbox. Go through these mails as quickly as you can and double tap on the blocks of text that you want to use to create your e-mail response.
You then have to go into the Compose section and create the e-mail you want to send out by selecting from what you have collected.
Remember that you will have limited time. You can get more time by answering questions correctly.
You can also access this screen by long-tapping anywhere on the screen, or right-clicking.
Good Luck.