Read through the case details. You have to draft a mail to this person using the bits and pieces you find in the inbox.

Case Details
Please click on timer to get more time.
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Start
    To
    John.Smith@Doe.com
    Subject
    Product Details
      Add salutation
      Add introduction
      Add first body block
      Add second body block
      Add third body block
      Add first conclusion block
      Add second conclusion block
      Add signoff
    Send Mail!

    Salutations

    Introductions

    Body

    Conclusions

    Signoffs

    OUTCOME
    Your e-mail is
    75%
    Effective
    Review
    Replay
      Inbox
    Lorem Ipsum
    Sit amet dolor
    Subject
    Some random subject

      Back
    Salutations
    This is a message.
    OKAY!
    Submit
    Continue
      Back
    Review Composed Mail

    Salutation

    Hello

    Introduction

    Intro

    Body - Block 1

    Hello

    Body - Block 2

    Hello

    Body - Block 3

    Hello

    Conclusion - Block 1

    Hello

    Conclusion - Block 2

    Hello

    Signoff

    Hello

    Effectiveness:
    Time expired!
    Replay
    Intructions

    You have received an e-mail and it requires your attention. You have to respond to it in the most effective manner.

    You have asked your colleagues to help you out and they have sent you e-mails that you will find in your Inbox. Go through these mails as quickly as you can and double tap on the blocks of text that you want to use to create your e-mail response.

    You then have to go into the Compose section and create the e-mail you want to send out by selecting from what you have collected.

    Remember that you will have limited time. You can get more time by answering questions correctly.

    You can also access this screen by long-tapping anywhere on the screen, or right-clicking.

    Good Luck.

    Play